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coeo Inkasso - About us

About coeo Inkasso

coeo Debt collection

With AI and skilled people, we are driving the industry forward.

coeo is one of Europe's fastest growing debt collection companies, with operations in eight countries. With modern, advanced technology combined with skilled employees, we drive developments in the industry.

Our efficient, tailored solutions help companies deal with unpaid debts in a fair and transparent way. Innovative technology optimizes the entire debt collection process, delivering faster, more cost-effective results - always with your customer in mind.

We work with some of Europe's largest companies, offering partnerships that go beyond the traditional, focusing on both results and long-term relationships. Together, we aim to shape a smarter, more accessible and innovative debt collection industry.

coeo Debt collection - Mission
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Mission statement
Mission statement
We help businesses get paid - with care, innovation and solutions that put the customer relationship first.
coeo Debt collection - Vision
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Vision
Vision
Shaping the future of debt collection in the Nordics - smarter, more accessible and people-centered. We want to create an industry where technology contributes to clarity, accessibility and respect. Where AI and empathy work together, and where both companies and their customers feel safe in every contact.
coeo Debt Collection - Strategy
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Strategy
Strategy

Our strategy is built on three pillars:

-Technological innovation - we invest in AI, automation and digital platforms to stay at the forefront of technology.

- Human presence - we complement technology with empathy, dialog and customer focus in every case.

- Sustainable results - we focus on long-term solutions that create value for both our clients and their customers.

Management team

Pernilla Almström
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Pernilla Almström Chief Executive Officer
Pernilla Almström Chief Executive Officer
Henrik Ask
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Henrik Ask Chief Commercial Officer
Henrik Ask Chief Commercial Officer
Erik Åström
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Erik Åström Chief Financial Officer
Erik Åström Chief Financial Officer
Julia Forsberg
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Julia Forsberg Product Owner
Julia Forsberg Product Owner
Fredrik Rudhede
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Fredrik Rudhede Chief Business Development Officer
Fredrik Rudhede Chief Business Development Officer
Pernilla Ambratt
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Pernilla Ambratt People & Culture Manager
Pernilla Ambratt People & Culture Manager

Contact details

SWEDEN

Mårten Krakowgatan 2
41104 Göteborg
Sweden

Tel: +46 10 146 8740
E-mail: info@coeo-inkasso.se
Website: www.coeo-inkasso.se

NORWAY

Karenslyst Allé 10
0278 Oslo
Norway

Tel: : +47 21 041 1180
E-mail: kontakt@coeo-inkasso.no
Website: www.coeo-inkasso.no

 

GERMANY

Kieler Straße 16
41540 Dormagen
Germany: Tel.

Tel: +49 2133 2463-0
E-mail: info@coeo-inkasso.de
Website: www.coeo-group.ai

AUSTRIA

Hutweidengasse 22
1190 Vienna
Vienna, Austria

Tel: +43 1 522 3124
E-mail: kontakt@coeo-inkasso.at
Website: www.coeo-inkasso.at

SWITZERLAND

Bankstrasse 4
8610 Uster
Switzerland

Tel: +41 41 515 51 00
E-mail: kontakt@coeo-inkasso.ch
Website: www.coeo-inkasso.ch

THE NETHERLANDS

Wilhelminakade 153
3072 AP Rotterdam
The Netherlands

Tel: +31 010 414 54 44
E-mail: info@coeo-incasso.nl
Website: www.coeo-incasso.nl

BELGIUM

Avenue Rooigem 532
9000 Ghent
Belgium

Tel: +32 380 868 72
E-mail: info@coeo-incasso.be
Website: www.coeo-incasso.be

UNITED KINGDOM

Second Floor G Mill
Dean Clough, Halifax HX3 5AX
United Kingdom

Tel: + 44 14 22 32 45 10
Website: www.crscorporate.co.uk

Our story

  • engel.ac / Adobe Stock

    2010 - coeo Debt Collection is established in Europe

    coeo Inkasso was founded in 2010 in Germany and quickly became one of Europe's fastest growing debt collection companies.

  • Julia Forsberg & Pernilla Almström

    2022 - coeo Inkasso AB is founded in Sweden

    Our CEO Pernilla Almström started the business, which has experienced rapid growth in recent years.

  • Homepage_JOY2191

    2023 - Confidence from several new customers

    We are proud that several large companies choose us as their debt collection provider
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    2024 - Innovation and smart technologies in focus

    We launch our AI chatbot Glenn to help customers 24/7 with no waiting time.

  • Homepagean_JOY2324-1

    2025 - We are growing

    We are now +45 employees working in our office in Platinan in Gothenburg.

Find out how we can improve your debt collection process

Would you like to know more about how we can improve your debt collection process and the different services we offer?